Sales Policy – PhotonNovas

Effective Date: March 6, 2025

At PhotonNovas, we are dedicated to providing a seamless and secure shopping experience. Please review our Sales Policy to understand our procedures for order processing, shipping, payments, promotions, and more.

1. Order Processing

🕒 Processing Time: Orders are processed within 24-48 hours after being placed.
📩 Order Confirmation: You will receive a confirmation email with purchase details and an estimated delivery timeframe.
🚨 Order Issues: If any issues arise, our customer service team will notify you promptly.

2. Shipping and Delivery

🚚 Shipping Options: We offer standard and expedited delivery options.
💰 Shipping Costs: Calculated at checkout based on location and shipping method.
📦 Delivery Time:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
    🔗 Tracking: A tracking number will be provided upon dispatch.

3. Payment Methods

💳 We accept multiple secure payment methods, including:
✔ Major Credit Cards – Visa, MasterCard, American Express
✔ Debit Cards
✔ Online Payment Systems – PayPal and other secure platforms

All transactions are encrypted to protect your financial information.

4. Sales Tax

🏛 Tax Calculation: Sales tax is applied based on your shipping address and local tax regulations.
📌 The total tax amount will be calculated and displayed at checkout before order completion.

5. Special Offers and Promotions

🎉 We regularly offer discounts, promotions, and special deals.
⚠️ Terms & Conditions Apply:

  • Promotional offers may have limited availability.
  • Some sale items may not be eligible for returns or exchanges.

6. Product Availability and Pricing

🛍 Stock Updates: All products are subject to availability.
💲 Pricing: Prices are displayed in USD and may change without notice.
📢 If an item is out of stock, we will contact you to offer alternatives or arrange a refund.

7. Order Modifications and Cancellations

✏️ Change or Cancel an Order? Contact us immediately at info@photonnovas.xyz or call 307-621-0431.
🚀 If an order has already been processed and shipped, modifications or cancellations may not be possible.

8. Customer Support

💬 Our customer service team is here to assist you with:

  • Product inquiries
  • Order status updates
  • Payment concerns

📧 Email: info@photonnovas.xyz
📞 Phone: 307-621-0431

Thank you for shopping with PhotonNovas – your trusted destination for the latest fashion trends!